👤 Who can create a Poppy Lease account?

Anyone who meets our requirements can sign up and start renting with Poppy Lease! Here you'll find what you need.

✅ Requirements to rent a Poppy Lease  vehicle:

📅 Minimum age: 23 years old (26 for certain vehicles , check the details on our website)

🚘 Valid European driving license held for at least 2 years

🛑 No license revocation in the last 5 years

🛑 Companies that provide taxi or passenger transport services may not rent Poppy Lease vehicles.

💡 During the account creation process, we may ask you to provide proof of residency in Belgium.

📝 How to create your Poppy Lease  account

Getting started only takes a few minutes:

Enter your phone number (with country code) and tap ‘Continue’

Enter the verification code you receive via Whatsapp and tap ‘Continue’

Didn't receive a verification code? Check your SMS messages, if we're unable to send the code via WhatsApp, we automatically send it through SMS instead.

💡 Tap ‘Find your car’ to explore our available vehicles and choose the one that suits you.

💼 Can business owners rent a Poppy Lease vehicle?

Absolutely! Both private individuals and businesses are welcome to rent vehicles through Poppy Lease.

How to create a Poppy Lease account & start renting?

Your Poppy Lease  rental starts the day you receive your vehicle.

It renews automatically every month (each billing period = 1 month).

No action is needed if you want to keep your car for another month.

🧾 How to start a rental with Poppy Lease 

Browse our available vehicles and select the one that suits you

💡 Want a car ASAP? Click on the vehicle to check its availability.

Fill in your contact and billing details so we can reach you and process your rental smoothly

Make the deposit payment shown for your selected vehicle

This deposit will be refunded at the end of your rental (to the same bank account)

Submit a photo or scan of your valid European driving license (must be held for at least 2 years, category B)

If the vehicle is available, our team will contact you within 48-72 hours to arrange delivery or pickup:

🚗 Pickup in Vilvoorde (free)
Visit our office between Monday and Friday, 9 AM to 5 PM

🏡 Home delivery (€139 incl. VAT)
We deliver your car directly to you via our delivery partner

When you receive the car, we’ll go over its condition together. From the moment you drive off, the vehicle is your responsibility, just like your own car.

🛡️ Full coverage (omnium) with a €1500 excess

🌎 Drive through all Schengen countries

🅿️ Parking (even inside Poppy zones)

How to rent a Poppy Lease vehicle? What's included?

Your rental automatically renews every month, no action required.

You can cancel any time after the first month, but be sure to:

Cancel at least 14 days before your next billing date

Do it through your customer profile on the Poppy Lease website

Ensure the vehicle is returned before the end of the current billing period

⚠️ If we receive your cancellation too late and the car isn’t returned on time, your rental will extend for one more month.

❌ Want to end your rental before the agreed end date?

If you decide to end your non-flexible Poppy Lease contract (or any contract longer than 1 month) before the agreed end date, an early cancellation fee will apply. This fee is made up of two parts:

Remaining months fee: 
You will be charged 50€ for every full month left on your contract that you do not use.

Discount adjustment: 
Because you chose a contract longer than 1 month, you received a monthly discount. If you end your contract early, you lose that discount. This means we will charge you an additional amount to correct the difference between the discounted price you paid and the standard monthly price.
​
​Example: If you initially chose a 9 month contract, but a 6 month option was possible, we will adjust the pricing to match the 6 month rate.

This ensures fairness between short-term and long-term contracts.

Once your cancellation is confirmed, our team will contact you to schedule the return.

Free return to Vilvoorde:
Drop off your car Monday to Friday, between 9:00 – 16:00

Home pick-up (€139 incl. VAT):
We’ll collect the car at your address on a weekday that suits you.

Together with our team, you’ll inspect the car.

We take photos together and both parties sign a check-in report.

You’ll get your deposit back minus any of the following (if applicable):

⛽ Missing fuel (car must be returned with a full tank)

🧼 Cleaning fee (if the car needs a wash)

🔧 New damage (not present during pickup)

We use Renta’s official standards, standard across all Belgian rental companies.

Only new damage is taken into account, don’t worry about old scratches already documented during pickup.

How to renew or cancel your Poppy Lease rental and return the vehicle?

Poppy Lease provides legal civil liability insurance, also known as third-party insurance.

This covers:

👉 If you accidentally cause harm to someone or their property while driving a Poppy Lease car, this insurance protects you.

💶 What about the deductible (franchise)?

In case of a claim, you may need to pay an excess, that’s the part of the cost you’re responsible for before insurance kicks in.

The amount of the excess depends on your age and driving history

It will be communicated to you clearly in your contract

If you damage the vehicle during your rental, you could be responsible for:

Plus the applicable deductible (if insurance is involved)

🔧 Damage to the vehicle or its accessories

👥 Harm caused to third parties if due to negligence

💼 Costs from not following the terms and conditions

💳 Fines, penalties, or extra charges resulting from misuse or non-compliance

How are you insured, and what is covered?

☎️ +32 2 586 20 44
📧 lease@poppy.be

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One monthly fee.

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Full coverage (omnium) with a €1500 excess

All inclusive rental for a monthly fee

for your business. 💼

Step 1: You select the car with your duration and included mileage.

Step 2: You pay the deposit and fill in the necessary information to sign the contract.

Step 3: You get contacted to organise the pick up (at home or in Vilvoorde) based on your choice.

Your car.
One monthly fee.
All included.

All inclusive rental for a monthly fee for your business. 💼

Need Help?

Your car. One monthly fee.All included.

All inclusive rental for a monthly fee for your business. 💼

Need Help?

Your car.
One monthly fee.
All included.