Date of last revision: 24/08/2020

Deze cookies policy is in het Engels opgesteld. Indien u het Engels niet begrijpt, neemt u contact op met POPPY MOBILITY SA/NV (via [email protected]) alvorens de applicatie ervan te aanvaarden om een vertaling of een verklaring in het Nederlands te krijgen. Door deze cookies policy te aanvaarden, verklaart u Engels en de inhoud van deze cookies policy te begrijpen.

‍La présente cookies policy est établie en anglais. Si vous ne comprenez pas l’anglais, veuillez prendre contact avec POPPY MOBILITY SA/NV (via [email protected]) avant d’en accepter l’application pour recevoir une traduction ou une explication en français. En acceptant la présente cookies policy, vous déclarez comprendre l’anglais et le contenu de la présente cookies policy.

POPPY MOBILITY SA/NV is committed to protect your privacy and takes its responsibilities regarding the security of customer personal data very seriously. For more detailed information about privacy legislation, please do not hesitate to read the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC) (the “GDPR”) and the E-privacy Directive (Directive (EC) 2002/58 of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector).

Cookies controller

POPPY MOBILITY SA/NV (hereafter: “Poppy”)

Sanderusstraat 25, 2018 Antwerpen

Enterprise number: BE 0681.505.370

To contact us: [email protected]

To have access to our policies: https://www.poppy.be (the “Website”)

 

Scope of application

Poppy (“we” or “us“) provides this cookies policy (the “Policy”), to inform you of our procedures regarding the use of cookies when users visit our Website (the “Users” or “you”).

 

What are cookies?

Cookies are small pieces of information that are stored by your browser on your computer’s or mobile device’s hard drive. These cookies allow the Website to remember information that changes the way the Website behaves or looks, such as your preferred language. Furthermore, the Website uses cookies in order to determine the circle of users and to ease the use of and navigation on the Website (e.g. cookies are used to prevent you from having to log in every time for personalized services by entering your user name and password). The use of cookies is generally accepted and virtually all important applications and websites use them.

 

What kind of cookies are used by Poppy?

The following cookies are being stored when you visit and use the Website, said cookies belonging to the domain of our Website (first-party cookies) or to the domain of other parties (third-party cookies):

 

i. Cookies essential for navigation:

 

These are cookies that are required in order to use our Website. Without them certain sections will not function correctly, or not at all. In particular they enable navigation between the various sections of our Website, completion of forms and secure verification of your identity before granting access to your personal data.

Name of cookie: jStorage_update

Type: HTML Local Storage

Purpose: Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry

Characteristics: First-party, Persistent cookie

Name of cookie: __cfduid

Type: HTTP Cookie

Purpose: Used by the content network, Cloudflare, to identify trusted web traffic

Characteristics: First-party, duration of the cookie = 29 days

Name of cookie: CookieConsent

Type: HTTP Cookie

Purpose: Stores the user’s cookie consent state for the current domain

Characteristics: First-party, duration of the cookie = 1 year

Name of cookie: intercom.played-notifications

Type: HTML Local Storage

Purpose: Used by the website to determine which support notifications the user has been shown

Characteristics: First-party, duration of the cookie = Session end

Name of cookie: jStorage

Type: HTML Local Storage

Purpose: Used by the website to determine which support notifications the user has been shown

Characteristics: First-party, duration of the cookie = Session end


ii. Functional cookies:

 

Functional cookies are intended to facilitate operation of our Website and make using it a more pleasant and personalized experience for you. These are cookies which, for example, store your preferences such as choice of language or your customer segment, collect information in forms for statistical purposes (number of unique visitors, etc.) or enable analysis of how visitors use the Website.

 

The following cookies are functional cookies:

Name of cookie: wpml_browser_redirect_test

Type: HTTP Cookie

Purpose: This cookie helps determine language selection for website visitors and may redirect the website visitor to the correct language based on location. This language setting is then stored

Characteristics: First-party, duration of the cookie = Session end

Name of cookie: cookie_notice_accepted

Type: Functionality

Purpose: Used to save cookie settings

Characteristics: Third-party, duration of the cookie = 12 months

Name of cookie: intercom-id-esgonp2x

Type: HTTP cookie

Purpose: Anonymous visitor identifier cookie

Characteristics: Third-party, duration of the cookie = 9 months

Name of cookie: intercom-session-esgonp2x

Type: HTTP cookie

Purpose: Identifier for each unique browser session

Characteristics: Third-party, duration of the cookie = 1 week

Name of cookie: intercom-state-esgonp2x

Type: HTML Local Storage

Purpose: Stores data for the support chat widget

Characteristics: Third-party, Persistent cookie

Name of cookie: lang

Type: HTTP Cookie

Purpose: Remembers the user’s selected language version of a website; Set by LinkedIn when a web page contains an embedded “Follow us” panel

Characteristics: First-party, duration of the cookie = Session

Name of cookie: _icl_visitor_lang_js

Type: HTTP cookie

Purpose: Saves the user’s preferred language on the website

Characteristics: First-party, duration of the cookie = 1 day

Name of cookie: _icl_visitor_lang_js

Type: HTTP cookie

Purpose: Saves the user’s preferred language on the website

Characteristics: First-party, duration of the cookie = 1 day


iii. Marketing/statistics cookies:

 

When you visit our Website, socio-demographic data and profile data are collected and stored anonymously in a marketing cookie. Marketing cookies do not contain any personal data and are placed by advertisers when their ad is posted. They prevent you being bombarded by the same advertisement over and over again and help to personalize publicity, but they also measure the effectiveness of various marketing and publicity actions.

 

The following cookies are marketing cookies:

Name of cookie: _gat

Type: HTTP cookie

Purpose: Used to throttle request rate – limiting the collection of data on high traffic sites

Characteristics: Third-party, duration of the cookie = 1 minute

Name of cookie: _fbp

Type: Targeting/advertising

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

Characteristics: Third-party, duration of the cookie = Session end

Name of cookie: _ga

Type: HTTP cookie

Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Characteristics: Third-party, duration of the cookie = 24 months

Name of cookie: _gid

Type: HTTP cookie

Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Characteristics: Third-party, duration of the cookie = 24 hours

Name of cookie: collect

Type: Pixel tracker

Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels

Characteristics: Third-party, duration of the cookie = Session end

Name of cookie: test_cookie

Type: HTTP cookie

Purpose: Used to check if the user’s browser supports cookies

Characteristics: First-party, duration of the cookie = 1 day

Name of cookie: IDE

Type: HTTP cookie

Purpose: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user

Characteristics: Third-party, duration of the cookie = 1 year

Name of cookie: IDE

Type: Pixel tracker

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

Characteristics: Third-party, duration of the cookie = Session end

Name of cookie: IDE

Type: Pixel tracker

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

Characteristics: Third-party, duration of the cookie = Session end

Name of cookie: fr

Type: HTTP cookie

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Characteristics: Third-party, duration of the cookie = 3 months

Name of cookie: fr

Type: HTTP cookie

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Characteristics: Third-party, duration of the cookie = 3 months

Name of cookie: ads/ga-audiences

Type: Pixel tracker

Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites.

Characteristics: Third-party, duration of the cookie = Session end

Name of cookie: UserMatchHistory

Type: HTTP cookie

Purpose: Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.

Characteristics: Third-party, duration of the cookie = 29 days

Name of cookie: bcookie/bscookie

Type: HTTP cookie

Purpose: Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Characteristics: Third-party, duration of the cookie = 24 months

Name of cookie: lissc

Type: HTTP cookie

Purpose: Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Characteristics: Third-party, duration of the cookie = 12 months

Name of cookie: lidc

Type: HTTP cookie

Purpose: Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Characteristics: Third-party, duration of the cookie = 1 day

Name of cookie: _fbp

Type: HTTP cookie

Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Characteristics: Third-party, duration of the cookie = 3 months

Name of cookie: _y

Type: HTTP cookie

Purpose: Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.

Characteristics: Third-party, duration of the cookie = 24 months

Name of cookie: _shopify_y

Type: HTTP cookie

Purpose: Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.

Characteristics: Third-party, duration of the cookie = 24 months

Name of cookie: _s/ _shopify_s

Type: HTTP cookie

Purpose: Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.

Characteristics: Third-party, duration of the cookie = 1 day

Name of cookie: yt-remote-device-id/ yt-remote-connected-devices

Type: HTML Local Storage

Purpose: Stores the user’s video player preferences using embedded YouTube video

Characteristics: Third-party, Persistent cookie

Name of cookie: yt-remote-session-app/ yt-remote-cast-installed/ yt-remote-session-name/ yt-remote-fast-check-period

Type: HTML Local Storage

Purpose: Stores the user’s video player preferences using embedded YouTube video

Characteristics: Third-party, duration of cookie = Session end

Name of cookie: VISITOR_INFO1_LIVE

Type: HTTP cookie

Purpose: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.

Characteristics: Third-party, duration of cookie = 179 days

Name of cookie: YSC

Type: HTTP cookie

Purpose: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Characteristics: Third-party, duration of cookie = Session end

Name of cookie: GPS

Type: HTTP cookie

Purpose: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Characteristics: Third-party, duration of cookie = 1 day

Name of cookie: instapage-visit-*-expires

Type: HTML Local Storage

Purpose: This cookie tracks unique landing page visits

Characteristics: Third-party, Persistent cookie

Name of cookie: instapage-visit-*

Type: HTML Local Storage

Purpose: This cookie tracks unique landing page visits

Characteristics: Third-party, Persistent cookie


iv. Third party cookies:

Some cookies are placed via our Website by third parties, for example Google. In particular they improve our Website’s content and operation.

The following third parties placed cookies on our Website:

  • Google Analytics
  • Facebook
  • WordPress
  • Intercom

The details of said cookies are mentioned in the previous sub-sections.

 

How long do cookies exist?

Temporary cookies (or “session” cookies) are temporarily stored in your browser or application. As soon as the User closes its browser or application, these cookies are automatically deleted.

Permanent cookies (or “persistent” cookies) remain on your computer or mobile device, even after you close the browser or the application. They make it possible to recognize the User during a subsequent visit to a website or an application. They remain on the User’s device until their expiration date is reached, a new version of the cookie is installed, or the User deletes them manually.

The expiration date of such cookies is mentioned in the previous sub-sections.

The above duration is based on the User’s informed consent and by giving its explicit consent, the User agrees with this duration.

 

Data collected, stored or transmitted by those cookies

Poppy collects and processes information through cookies (user demographics, device information, on-page usage, clicks, etc. that may be considered as personal data). The legal basis of such collected data are the execution of a contract (art. 6, §1, b) of the GDPR), the compliance with legal obligations (art. 6, §1, c) of the GDPR) and legitimate interests (art. 6, §1, f) of the GDPR). For more information, you can refer to the Privacy Policy in its article 2 directly on https://static.poppy.be/app/privacy_policy/en.html.

The following third parties may collect and process personal data through the cookies they implemented on the Website: Intercom, Google Analytics, WordPress and Facebook. You can find more information on their processing on their respective cookies policies:

 

Data retention period

We do not process your Personal Data any longer than is necessary for the purposes set forth in the Privacy Policy and in this Policy: we do store your Personal Data as long as your account is active or when the processing of your Personal Data is necessary to allow you to make use of our Website.

 

Opt-out

You can configure your internet browser in order to be informed of each cookie sent or systematically refuse them by modifying the parameters of your browser. Poppy cannot guarantee the access, use and operation of the Website if the storage of cookies is disabled. If you want to refuse marketing cookies (including Google among others), you can do this with the help of the following website: http://www.youronlinechoices.com/

 

Modifications to this Policy

We reserve the right to modify this Policy at any time. Any changes to the Policy will be published on the Website.

 

Legislation and competent courts

This Policy is governed by and construed in accordance with the Belgian legislation that is exclusively applicable to any potential dispute.

Any dispute arising under, or in connection with, this Policy shall be settled exclusively by the competent courts of Brussels, Belgium

 

Questions

If you have any further questions about this Policy or its implementation, please contact us via [email protected]

Date of last revision: 24/08/2020