How do I unplug the charging cable ? 🔌

How can I take out the charging cable of an entirely electric Poppy car ?

If the charging cable of the vehicle is still plugged to a charging station, follow the next steps:

  • First, open the vehicle with the app. 📲
  • If you didn’t realize that the cable was plugged in, you will receive a notification on the dashboard quand you will try to turn on the car
  • Take out the charging cable and put it in the trunk of the car.*
  • Next, close the lid of the charging cable
  • Start driving ! 🚗💨

*When the cable is plugged in , you might have to first push on the lock button in the driver’s door and after on the unlock button. Then, the cable will detach normally immediately and you can take it out. ⬇️

If you don’t manage to take out the cable from the charging station, you might have to push it back in before taking it out. Occasionally, you might have to apply some force to disconnect the cable.

Jouw Poppy, jouw vrijheid
Registreer je nu

The fleet is complete 🚀

Good news all models of the new fleet are now in the street 🚗

Poppy is mobilizing for you

Because of the confinement due to the COVID-19, we are launching initiatives aimed at startups and health professionals. Poppy represents 350 eco-responsible cars 🚗, 400 scooters 🛵 and kick scooters 🛴, shared on the zones of Brussels and Antwerp. Choice...